Orders

After the customer creates an order, the system will send an email to notify that the order has been created, the order status will be displayed as "Processing", and all the details of the order will be displayed in the email, please re-check.
After product dispatched, we will send an email to inform the customer of the logistics number (if any) of the order, and the delivery status will be changed to "shipped". Customers may also receive an email or SMS tracking link from the logistics company.
After the customer receives the goods, the status of the order will be changed from "Confirmed" to "Completed", and will receive an email notification from us.
If the customer has not received the email notification, please check the location of the advertisement/spam box in your email; if you confirm that you have not received the email, it means that your order has not been successfully created, or the email address provided when placing the order may be wrong.
If the order and payment are unsuccessful, the computer system will automatically cancel the order; if you have any questions or difficulties during the order, please contact us by email or any social media.
If you have any questions, please feel free to contact us and we will reply as soon as possible.

Payments

We only accept credit or debit cards for payment.
All transactions on this website are settled in British pounds. If you use a non-pound credit card or debit card, please pay attention to overseas transaction fees and exchange rates.
Our name in the transaction records is Lion Rock Plaza.

All photos are for reference only.
If you find any incorrect vendor or product information, please contact us immediately and we will correct it as soon as possible.
We reserve the right to interpret and revise all product information.

If you need to change or cancel the order, please contact the relevant vendor with the order number. If you need further assist, you can also contact the Lion Rock Plaza Market, we will try our best to assist.

The delivery terms and methods of each product are provided by the vendor, and the information can be found in the "Shipping" tab below the product.
When you purchase products from different vendors, you may receive the products at different times. The actual delivery date and required time depend on the delivery policies of different vendors.

The delivery terms and methods of each product are provided by the vendor, and the information can be found in the "Shipping" tab below the product.
There is a 14-day return period for orders within the UK, please contact the vendor for assistance first.
Perishable food, personalised products, and audio-visual computer software cannot be returned.
Customers are responsible for shipping costs for returns. Unless individual dealers have other terms.

All trademarks and their copyrights belong to the brand owner, pictures and information are reproduced for sharing purposes only.